Customer experience is a growing priority for organisations, as it should be as it is becoming the most critical factor for customers selecting your brand over another. As such companies need to implement measures to meet customer expectations and deliver consistent customer experiences at every cus...
Article first published on itweb.co.za, 29 September 2020 | see article here
While we tend to think that AI is a new technology, the concept has been around for many years, and its impacts are already well established in the enterprise.
One of the earliest examples of AI in Africa is USSD on mobi...
With the fast-paced lives we lead today, consistency provides a sense of comfort that we strive for. Children seek consistency in their everyday lives which helps them to know what to expect from their parents at all times and provides them with the security they need to develop into healthy, confid...
Article first published on mediaupdate.co.za, written by BrandQuantum, 22 June 2020 | see article here